The role
Role overview
Provide technical support to users, install and maintain computer systems, hardware, software, networks. Requires Diploma in IT or Computer Science. Minimum 1 year experience.
Details
To provide technical support to users and ensure the smooth operation of the organization's IT infrastructure for installing, maintaining, and troubleshooting computer systems, hardware, software, networks, and equipment. Requirements: Diploma in Information Technology, Computer Science, or an equivalent qualification. Minimum 1 year of relevant working experience is an added advantage. Required skill(s): Basic knowledge of Windows operating systems, networking, and LAN/Wi-Fi setup. Familiarity with Microsoft Office applications and email systems. Knowledge of hardware troubleshooting and maintenance. Good problem-solving and analytical skills. Ability to work independently and as part of a team. Good communication and interpersonal skills.