Account & Administration Assistant

Overview This role manages invoices, payment records, quotations and operational tasks for a travel agency, coordinating with clients and sales agents to ensure smooth payment and booking processes. Requirements 1. Diploma/Degree in Accounting, Finance, Business Administration or a related field. 2. Basic knowledge of accounting, invoicing and payment processes. 3. Proficient in Microsoft Excel and basic accounting software. 4. Good communication and customer service skills. 5. Detail-oriented, organised and able to manage records accurately. 6. Able to communicate and coordinate effectively with clients and sales agents. 7. Able to work independently and as part of a team. 8. Willing to handle ad-hoc tasks and responsibilities when required. Responsibilities 1. Prepare and manage customer invoices and payment records. 2. Respond to client enquiries regarding payments, invoices and related matters. 3. Prepare quotations and travel proposals for company trips, corporate groups and large group bookings. 4. Monitor and update sales agents' performance regularly. 5. Coordinate with clients and sales agents to ensure smooth payment and booking processes. 6. Assist with the travel agency's day-to-day operations. 7. Assist with general administrative and operational tasks related to travel arrangements. 8. Support ad-hoc tasks and other duties as assigned. Location Jalan Penrissen, Kuching, Sarawak